SMS/Text Message Terms & Conditions
To sign up for our SMS/Text messages, contact [email protected]
By providing your phone number, you agree to receive text messages from Crossfit Novato. These messages may include class reminders, schedule updates, membership notifications, promotions, and important gym announcements.
Message Frequency
You may receive up to 4–8 messages per month.
Message & Data Rates
Message and data rates may apply based on your mobile carrier plan. Crossfit Novato is not responsible for any charges incurred from your carrier.
How to Opt Out
You may opt out at any time by replying STOP to any message. You will no longer receive SMS communication after opting out.
How to Get Help
Reply HELP to any message or contact us directly at [email protected]
Privacy
We respect your privacy. Your phone number will only be used for gym-related communication and will not be sold, rented, or shared with third parties.
Eligibility
You must be at least 18 years old or have parent/guardian consent to receive text communications.
Service Disclaimer
Delivery of messages is subject to effective transmission by your carrier. Crossfit Novato is not liable for delayed or undelivered messages.
Email Communication Terms & Conditions
Sign up for our email list here
By providing your email address, you agree to receive email communications from Crossfit Novato. These emails may include membership updates, class schedules, billing notices, promotions, event invitations, gym policies, and other important information related to your membership.
Email Frequency
Email frequency may vary based on your membership activity, promotions, or notifications deemed important by Crossfit Novato.
Unsubscribe/Opt-Out
You may opt out of promotional emails at any time by clicking the “Unsubscribe” link at the bottom of any email. However, you may still receive essential transactional emails related to your membership, such as billing or policy notices.
Privacy
Your email address will be used solely for gym-related communication. Crossfit Novato will not sell, rent, or share your email with any third party without your consent, except as required by law.
Email Deliverability
It is your responsibility to ensure that emails from Crossfit Novato are not blocked or sent to your spam/junk folder. We are not responsible for any missed communications due to filtering or email settings.
Consent & Age Requirement
By subscribing or providing your email, you confirm that you are at least 18 years old, or have parent/guardian consent to receive communications from Crossfit Novato.
Changes to Communication Policy
Crossfit Novato reserves the right to modify these Email Communication Terms & Conditions at any time. Updates will be available upon request or posted in our policies.